Return Requests

To request a return, contact us at z2643093726@gmail.com before sending any item back. Include your order number, the item you wish to return, and the reason for the request.

Return Condition

Returned items must be unused, unworn, and kept in their original condition with the original packaging and included accessories. Items showing signs of wear, damage caused after delivery, alteration, improper installation, or missing parts may not qualify for a return or full refund.

Incorrect or Damaged Items

If you receive an incorrect item or an item that arrives damaged, contact us promptly. Please include clear photos of the item, packaging, shipping label, and the issue. We will review the information and provide an appropriate resolution based on the circumstances.

Compatibility and Size Selection

Customers are responsible for checking the Apple Watch case size, connector compatibility, band dimensions, and product details before purchase. Contact us before ordering if you are unsure which option fits your watch.

Non-Returnable Items

Items may be ineligible for return when they have been used, worn, altered, damaged after delivery, returned without authorization, or returned without the original components and packaging. Items that cannot be resold for hygiene or condition reasons may also be declined.

Return Shipping

Return instructions and the applicable return address will be provided after a return request is reviewed. Do not send a return to an address shown on a shipping label without first receiving return instructions.

Unless the return results from an incorrect or damaged item confirmed by us, the customer may be responsible for return shipping costs and any related carrier charges.

Refund Review

Refunds are reviewed after the returned item is received and inspected. Approved refunds are issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee a change or cancellation once an order has entered processing or shipment.